How long will it take to get my order?
We process orders in 1-2 business days. After that, your package is in transit for 5-6 business days. In total, most orders arrive in about 6-8 business days from the time you place them. We ship with USPS, UPS or FedEx.
Do you offer free shipping?
Yes. Orders of $50 or more ship free. If your order comes to less than $50, the shipping cost is shown at checkout before you pay.
Where do you ship?
Right now we ship only within the United States. Orders go out with USPS, UPS or FedEx, and the total delivery time is about 6-8 business days.
Can I return an item?
Yes. You can return unused items within 30 days. Gift cards can't be returned. If your item arrived damaged or you got the wrong item, we pay for return shipping. For any other return, you pay the return shipping. To start a return, email us at info@stillyaxepit.com with your order number.
How do refunds work?
After we receive and check your returned item, we'll let you know if the refund is approved. Approved refunds are issued to your original payment method, and the timing is 5–10 day. Your bank or card provider may take a little longer to show the refund on your statement.
What payment methods do you accept?
We accept Visa, Mastercard and Shop Pay. Prices exclude sales tax. Any sales tax that applies is added at checkout before you confirm your order.
How can I track my order?
Orders ship with USPS, UPS or FedEx. If you want an update on your package, email info@stillyaxepit.com or call +1 (405) 332-5463 with your order number. We'll check the latest status for you.
Can I change or cancel my order?
We process orders in 1-2 business days, so please get in touch as soon as you can. Email info@stillyaxepit.com or call +1 (405) 332-5463 with your order number. If your order hasn't shipped yet, we'll help where we can. If it has already shipped, you can still return unused items within 30 days.
What if my item arrives damaged or I get the wrong item?
Sorry about that! Email info@stillyaxepit.com with your order number and a photo of the item, and we'll sort it out. We pay for return shipping on damaged or wrong items. Approved refunds are issued to your original payment method, and the timing is 5–10 day.
Who can buy throwing axes, knives and stars?
Our throwing axes, throwing knives and throwing stars are sporting equipment for adult buyers. They're made for target practice, at home or at the range. Please throw only at a proper target, keep a clear space around you, and store your gear safely when you're not using it.
How do I contact you?
We're happy to help with gear, gift cards or your order:
- Email: info@stillyaxepit.com
- Phone: +1 (405) 332-5463
- Address: 1020 S Main St, Stillwater, Oklahoma 74074, US
If you're writing about an order, please include your order number.